AI-Powered Vendor Communication Templates for Australian Real Estate Agents

Josiah Purss · · 14 min read
aireal-estatevendor-communicationtemplatesaustralia

AI-Powered Vendor Communication Templates for Australian Real Estate Agents

Here’s a question: how many hours did you spend last week writing vendor emails?

Not the quick “thanks, speak soon” replies. The proper ones. The weekly campaign update with attendance figures and buyer sentiment. The post-open home report breaking down who came through and what they thought. The delicate price adjustment conversation backed by comparable sales data. The pre-auction strategy brief that needs to feel confident without over-promising.

If you’re running five listings, that’s five weekly updates. Five post-open home reports. Five sets of buyer feedback to consolidate. Five separate conversations about market positioning, campaign strategy, and next steps.

Most agents spend 4-6 hours per week on vendor communication alone. And here’s the uncomfortable truth: most of those emails follow the same structure every single time, with slightly different numbers plugged in.

AI can draft personalised, professional vendor communications in seconds — if you set it up right. And that’s the key qualifier. A lazy “write me a vendor update” prompt will give you something that sounds like it was generated by a robot. A specific, context-rich prompt produces an email that reads like it came from your best agent on their best day.

This isn’t about replacing the personal relationship. Your vendors chose you because they trust you, not because you write pretty emails. It’s about spending less time on the writing so you can spend more time on the relationship — the phone calls, the face-to-face meetings, the tough conversations that need a human, not a template.

Let’s build your vendor communication toolkit.


The Vendor Communication Lifecycle: 10+ Touchpoints Per Listing

Before we get into the templates, let’s map out every point in a campaign where you’re communicating with vendors. Most agents don’t realise how many distinct communication types there are until they see them listed:

  1. Post-appraisal follow-up — confirming the strategy after your listing presentation
  2. Campaign launch email — setting expectations, timelines, and communication cadence
  3. Weekly campaign update — the regular rhythm of activity, metrics, and sentiment
  4. Post-open home report — who came, what they thought, how many were genuine
  5. Buyer feedback summary — consolidating comments into a professional report
  6. Price adjustment discussion — the difficult but necessary conversation backed by data
  7. Pre-auction strategy briefing — preparing the vendor for auction day
  8. Post-auction debrief — celebrating a sale or regrouping after a pass-in
  9. Under contract / settlement update — keeping vendors informed through to completion
  10. Post-settlement thank you and referral request — closing the loop and opening the next one

That’s 10+ distinct communication types per listing. Multiply that by your average listings and you see why Tuesday afternoons disappear into an email black hole.

Each of these has a different tone, different purpose, and different level of sensitivity. A weekly update should feel factual and structured. A price adjustment email needs empathy and evidence. A post-auction celebration should feel genuine and warm.

Writing all of these from scratch, every time, for every listing — that’s not a good use of your expertise. Let’s fix it.


AI Vendor Communication Templates: The Toolkit

For each template below, you’ll get:

  • The scenario — when you’d send this
  • A ChatGPT prompt — copy it, fill in the brackets, paste it into ChatGPT or Claude
  • A sample output — what the AI actually produces
  • Tips for personalising it — how to make it yours

These are designed for the Australian market. You’ll notice we use “vendor” (not seller), “open home” (not open house), and reference Australian CRMs, auction processes, and terminology throughout. That’s deliberate — because your vendors expect communication that sounds like it comes from an Australian agent, not an American one.


Template 1: Weekly Campaign Update

When to send: Every week, same day, same time. Consistency builds vendor confidence. Most agents send these on Monday or Tuesday, covering the previous week’s activity.

The prompt:

Write a weekly campaign update email from me (a real estate agent) to my vendor.

Property: [ADDRESS]
Campaign week: [WEEK NUMBER]
Sale method: [AUCTION / PRIVATE TREATY / EOI]

This week's activity:
- Open home attendance: [NUMBER] groups
- Private inspections: [NUMBER]
- New online enquiries: [NUMBER]
- Portal stats: [VIEWS] views, [SAVES] saves on realestate.com.au
- Buyer follow-up calls made: [NUMBER]
- Key feedback: [2-3 THEMES — e.g., "Buyers love the aspect but two mentioned the dated bathroom"]

My assessment of the campaign: [1-2 SENTENCES — honest read]
Next steps this week: [WHAT YOU'RE DOING]

Write in Australian English, professional but warm tone. 200-280 words.
Use bullet points for metrics. End with clear next steps.

Sample output:

Hi Margaret and David,

Here’s your Week 3 update on 14 Grandview Drive, Coffs Harbour.

This Week’s Activity:

  • Open home: 11 groups through Saturday’s inspection — our strongest turnout yet
  • Private inspections: 2 (both repeat visitors who attended the first open)
  • New enquiries: 6 via realestate.com.au, 2 via Domain
  • Portal performance: 1,240 views and 47 saves on REA — well above average for the area
  • Buyer follow-ups: I personally called back all 11 groups from Saturday

What Buyers Are Saying: The north-facing living area and the size of the backyard continue to be the standout features. Three groups specifically mentioned the proximity to the school as a major draw. Two buyers raised the kitchen as something they’d update — worth noting, but it hasn’t deterred anyone from showing serious interest.

My Read on the Campaign: Momentum is building. We now have three parties I’d classify as genuinely interested and financially ready. The repeat inspections are a strong signal — people don’t come back to browse. I’m quietly confident about where we’re heading.

This Week’s Plan:

  • Second private inspection for the couple from Bonville on Wednesday
  • Following up with two interstate enquiries who’ve requested a video walkthrough
  • Auction marketing push goes live across social media Thursday

I’ll call you Wednesday evening after the private inspection. As always, call me anytime if anything comes up.

Cheers, Sarah

Personalisation tips:

  • Always include the exact number of groups — vendors notice when you’re vague
  • Name the specific features buyers mention, not generic “positive feedback”
  • The “my read” section is where your expertise shines. Be honest but constructive.
  • If the campaign is slow, don’t hide it. Address it with a plan.

Template 2: Post-Open Home Report

When to send: Within 2-4 hours of the open home finishing. Speed matters — it shows vendors you’re on top of things.

The prompt:

Write a post-open home report email from me to my vendor.

Property: [ADDRESS]
Date: [DATE]
Groups through: [NUMBER]
Weather/conditions: [e.g., "Rainy Saturday — impressive turnout despite the weather"]

Buyer breakdown:
- [BUYER 1 PROFILE — e.g., "Young couple, currently renting in Sawtell, pre-approved to $850K"]
- [BUYER 2 PROFILE — e.g., "Family of 4 from Sydney, relocating for work, second inspection"]
- [BUYER 3 PROFILE — e.g., "Local investor, owns 2 properties in the area, asking about yield"]
- [Continue for notable buyers]

General feedback themes:
- Positive: [WHAT BUYERS LIKED]
- Concerns: [WHAT BUYERS FLAGGED]

Serious vs browsers: [YOUR HONEST SPLIT — e.g., "3 serious, 4 genuine interest, 5 casual browsers"]

Write in Australian English, professional and transparent. 180-250 words.
Distinguish between genuine buyers and browsers. Be honest about concerns.

Sample output:

Hi Rob,

Quick update from this morning’s open at 27 Surf Street, Emerald Beach.

The Numbers: We had 12 groups through — a strong result for Emerald Beach, especially with the southerly change that rolled in just before 10am. Most stayed for 10-15 minutes, which is always a good sign.

Who Came Through:

  • A young couple currently renting in Coffs — pre-approved, very engaged, asked detailed questions about the strata levies and body corporate history. I’d rate them as our most serious buyer right now.
  • A family from Sydney, second time through. The husband is starting a new role at the hospital in March. They spent time measuring the kids’ bedrooms. Strong interest.
  • A retired couple from Bellingen exploring a sea change. Early stages but genuine.
  • A local investor who asked about rental yield and vacancy rates for the area. Serious, but price-conscious.

Feedback Themes: Buyers loved the ocean glimpses from the balcony and the fact that it’s a small complex of only six. Two groups asked about the age of the hot water system, and one couple mentioned they’d repaint the main bedroom. Nothing that’s slowing anyone down.

My Assessment: I’d call 4 groups genuinely interested, 3 with potential, and 5 who were having a Saturday browse. I’m following up with all 12 this afternoon and will have a clearer picture by tomorrow.

Chat soon, James

Personalisation tips:

  • Send it fast. A same-day report feels attentive. A Monday report feels like you forgot.
  • Include buyer profiles with enough detail to be useful but not so much that you breach privacy
  • The “serious vs browsers” split is what vendors really want to know. Don’t inflate it.
  • Reference specific things buyers said — it proves you were listening, not just counting heads.

Template 3: Buyer Feedback Summary

When to send: After 2-3 weeks of inspections, when you’ve accumulated enough feedback to paint a clear picture. Particularly useful before a pricing conversation.

The prompt:

Write a buyer feedback compilation report from me to my vendor.

Property: [ADDRESS]
Campaign period: [DATE RANGE]
Total inspections held: [NUMBER]
Total groups through: [NUMBER]
Total online enquiries: [NUMBER]

Consolidated feedback:
- Most praised features: [LIST TOP 3-5]
- Most common concerns: [LIST TOP 3-5]
- Price perception: [HOW BUYERS ARE RESPONDING TO THE GUIDE — e.g., "Most feel it's at the top of what the property warrants", "Broadly comfortable", "Several have said it's above comparable properties"]
- Buyer pool breakdown: [e.g., "70% owner-occupiers, 20% investors, 10% developers"]

My assessment: [YOUR HONEST READ OF CAMPAIGN TRAJECTORY]
Recommended actions: [ANY STRATEGY ADJUSTMENTS YOU'D SUGGEST]

Write in Australian English, professional and data-driven. 280-380 words.
Include specific buyer quotes where powerful. Let the data lead.

Sample output:

Hi Chen and Lisa,

Buyer Feedback Report — 8 Waratah Place, Port Macquarie Campaign Period: 18 January – 8 February 2026 (3 weeks)

Campaign Snapshot:

  • 4 open homes held
  • 38 groups through in total
  • 22 online enquiries (16 via REA, 6 via Domain)
  • 14 buyer follow-up conversations completed

What Buyers Love:

  1. The elevated position and district views — mentioned by almost every group
  2. The open-plan living that flows to the covered alfresco
  3. Proximity to Settlement City and the Hastings River foreshore
  4. The oversized double garage with workshop space
  5. The established, low-maintenance garden

What Buyers Are Flagging:

  1. The main bathroom is original — three buyers specifically mentioned this as a renovation cost they’re factoring in
  2. Two groups felt the fourth bedroom was too small to function as a true bedroom (one suggested “study” in the marketing)
  3. Street parking can be tight during school pick-up — noted by two families

Price Perception: Of the 14 buyers I’ve spoken with in detail, 9 are comfortable with our guide of $895,000 – $945,000. Three feel it sits at the top of what the property warrants given the original bathroom. Two investors said the yield doesn’t stack up above $900,000. One buyer commented: “It’s a beautiful home, but we’re budgeting $30K for the bathroom, which changes our ceiling.”

My Assessment: The campaign is tracking well. Interest is genuine and sustained — we’re not just getting browsers. The bathroom feedback is consistent enough that I’d recommend we acknowledge it in our conversations rather than work around it. Buyers respect transparency, and it positions us to negotiate from strength rather than having it used against us later.

I don’t recommend a price adjustment at this stage. Let’s reassess after next Saturday’s open.

Happy to jump on a call to discuss. Wednesday evening work?

Best, Mark

Personalisation tips:

  • Use actual buyer quotes — they carry more weight than your paraphrasing
  • If the data points toward a price adjustment, plant the seed here. Don’t ambush vendors later.
  • The “my assessment” section should feel like expert counsel, not a report card
  • Always end with a specific next step and a specific time

Template 4: Price Adjustment Conversation

When to send: When the evidence clearly supports repositioning the price. This is the hardest email an agent writes — it needs empathy, evidence, and a clear recommendation.

The prompt:

Write a price adjustment recommendation email from me to my vendor.

Property: [ADDRESS]
Current price guide: [CURRENT GUIDE]
Recommended new guide: [NEW GUIDE]
Time on market: [DAYS/WEEKS]

Evidence:
- Buyer feedback on price: [SUMMARY]
- Campaign metrics: [ENQUIRIES, INSPECTIONS, OFFERS]
- Recent comparable sales: [LIST 3-4 WITH ADDRESS, BEDS/BATH, PRICE, DATE]
- Competing listings: [SIMILAR PROPERTIES CURRENTLY FOR SALE]
- Online engagement trend: [RISING, STABLE, OR DECLINING]

Write in Australian English. Empathetic but honest. Let the data lead.
300-400 words. Never blame the vendor. Frame the adjustment as a strategy to achieve the best result.

Sample output:

Hi Sandra,

I wanted to reach out after reflecting on the past four weeks of the campaign at 19 Ocean Parade, Coffs Harbour. I think there’s an opportunity to sharpen our strategy — and I’d love to talk it through with you.

What’s Working: The property is presenting beautifully. Buyer feedback on the renovation, the ocean views, and the north-facing deck has been overwhelmingly positive. We’ve had 29 groups through across four open homes, which tells me the property is attracting genuine interest.

Where the Market Is Talking to Us: Despite strong attendance, we haven’t received a formal offer. In my follow-up calls, a consistent theme is emerging: buyers are comparing us to recent sales in the area and finding the gap difficult to bridge.

Here’s what the comparable evidence looks like:

  • 22 Camperdown Street — 4 bed, 2 bath, ocean views — sold $1,185,000 (December 2025)
  • 7 Diggers Beach Road — 4 bed, 2 bath, renovated — sold $1,210,000 (January 2026)
  • 31 Ocean Parade — 3 bed, 2 bath, similar position — sold $1,095,000 (November 2025)

Our current guide of $1,280,000 – $1,350,000 is sitting above this bracket. The market is telling us clearly — through buyer feedback and the comparable evidence — that repositioning our guide to $1,190,000 – $1,250,000 would reignite competition and put us in the range where buyers are actively transacting.

What This Achieves: A repositioned guide brings back the three or four serious buyers who paused because of the price gap. It also expands our reach on the portals — realestate.com.au’s search filters mean we’re currently invisible to anyone searching under $1.25M, which is a significant portion of our buyer pool.

I want to emphasise — this isn’t about undervaluing your home. It’s about positioning it where the competition happens. The strongest results come when multiple buyers compete, and this adjustment creates the conditions for that.

Can we meet on Thursday to discuss? I’d rather talk through the numbers in person than over email.

Warm regards, Rachel

Personalisation tips:

  • Always lead with what’s going well before addressing the adjustment
  • Let the comparable sales do the heavy lifting. Present them as facts, not opinions.
  • Never say “you need to drop your price.” Say “the market is giving us feedback” or “repositioning the guide.”
  • Frame the adjustment in terms of what it achieves, not what it concedes
  • Always request an in-person or phone conversation. This shouldn’t be resolved via email.

Template 5: Pre-Auction Strategy Email

When to send: 5-7 days before auction. The vendor should feel prepared, informed, and confident — not anxious.

The prompt:

Write a pre-auction strategy briefing email from me to my vendor.

Property: [ADDRESS]
Auction date: [DATE AND TIME]
Auction location: [ON-SITE / IN-ROOM / ONLINE]
Auctioneer: [NAME]

Campaign summary:
- Total groups through: [NUMBER]
- Total enquiries: [NUMBER]
- Contracts/section 32s issued: [NUMBER]

Buyer pipeline:
- Registered bidders (or expected): [NUMBER AND BRIEF PROFILES]
- Strongest buyer: [BRIEF DESCRIPTION]
- Pre-auction offers: [ANY — and how you handled them]

Reserve discussion:
- My recommended reserve: [AMOUNT]
- Market evidence: [BRIEF JUSTIFICATION]
- Strategy if bidding is slow: [PLAN B]

Write in Australian English. Confident but not over-promising. 300-400 words.
Address the "what if" scenarios. Make the vendor feel prepared, not anxious.

Sample output:

Hi Kate and Michael,

We’re seven days out from auction at 4 Bellwood Close, Korora. Here’s where we stand and what to expect.

Campaign Recap: Over the past four weeks, we’ve had 44 groups inspect the property across 5 open homes and 8 private inspections. We’ve fielded 31 enquiries online and issued 6 contracts. This is strong activity for Korora — well above what I’d typically see for a property at this price point.

Your Buyer Pipeline: I’m expecting 4 registered bidders on the day:

  1. A local family upgrading from a townhouse — pre-approved, very keen, attended three inspections
  2. A couple relocating from the Hunter Valley — finance confirmed, building report completed
  3. An investor from Sydney who owns two other properties in the Coffs region
  4. A semi-retired couple from Brisbane — they’ve asked detailed questions about the reserve

Two additional parties have requested contracts but haven’t confirmed whether they’ll register. I’m following up with both this week.

Reserve Recommendation: Based on comparable sales and buyer feedback, I recommend a reserve of $975,000. This positions us competitively — low enough to encourage active bidding, but well within the range the evidence supports. For reference, 11 Bellwood Close (3 bed, slightly smaller block) sold for $940,000 in November, and 28 Roselands Drive (similar spec) achieved $1,015,000 in January.

If Bidding Is Slow: If we don’t reach reserve, I’ll pass the property in on a vendor bid and immediately negotiate with the highest bidder and any other interested parties. In my experience, post-auction negotiations often produce strong results because the urgency of the day concentrates buyer decision-making.

Auction Day Logistics:

  • Saturday 21 February, 10:30am on-site
  • Our auctioneer is David Thompson — he’s outstanding and I’ve briefed him on the property and buyer profiles
  • I’ll need the reserve confirmed in writing by Thursday
  • On the day, I’ll be beside you throughout. You’ll be consulted before any decisions.

This is exciting, and I genuinely like where we’re positioned. Let’s catch up Wednesday to confirm the reserve and walk through any questions.

Speak soon, Tom

Personalisation tips:

  • Be specific about bidder profiles — vendors find this reassuring
  • Address what happens if the auction doesn’t go to plan. Vendors are thinking about it even if they don’t ask.
  • Name the auctioneer — it shows everything is organised
  • The reserve recommendation needs comparable evidence. Don’t just pick a number.
  • End with a specific meeting time, not “let’s chat sometime this week”

Template 6: Post-Sale Thank You and Referral Request

When to send: Within 48 hours of settlement. The experience is fresh, the vendor is happy, and the door to referrals is wide open.

The prompt:

Write a post-settlement congratulations email from me to my vendor, including a soft referral request.

Property: [ADDRESS]
Sale price: [PRICE]
Campaign highlights: [2-3 HIGHLIGHTS — e.g., "18 groups at the first open", "Sold $65K above reserve", "Under contract in 9 days"]
Where the vendor is moving: [IF KNOWN]
A personal memory from the campaign: [SOMETHING SPECIFIC — a moment, a conversation, an inside joke]
Google review link: [LINK]

Write in Australian English. Warm and genuine, not corporate.
200-260 words. The review request should feel earned, not expected.

Sample output:

Hi Julie and Peter,

It’s officially done. Settlement on 33 Pacific Drive, Port Macquarie is complete, the keys have been handed over, and I just wanted to take a moment to say — what a ride.

When we kicked off this campaign seven weeks ago, I told you I believed in this home. Twelve groups at the first open, four registered bidders on auction day, and a final result of $1,135,000 — $85,000 above your reserve — I think the market agreed.

I’ll always remember the moment the hammer fell and you both just looked at each other and laughed. That’s why I love this job.

Julie, I know you were nervous about the whole auction process (who isn’t?), and I hope you felt supported and informed every step of the way. Selling a home you’ve lived in for 22 years is a big deal, and I didn’t take that trust lightly.

I hope the move to Laurieton is everything you’re hoping for. I have a feeling you’re going to love being closer to the grandkids.

One small thing: If you felt we did a good job, a quick Google review genuinely makes a huge difference for our team. [Leave a review here.] No pressure at all — but if you have two minutes, it means the world.

And if anyone in your new neighbourhood — or anywhere, really — is thinking about a move, I’d love the chance to look after them the way I looked after you.

All the best for the next chapter.

Warmly, Sarah

Personalisation tips:

  • Reference a specific moment. This is what separates a genuine thank-you from a form letter.
  • Acknowledge the emotional weight of selling — especially for long-term homes
  • The referral request works best when it’s woven naturally into the close, not bolted on as a separate paragraph
  • Include the Google review link — make it one click, not a treasure hunt
  • If you know where they’re moving, reference it. It shows you care about them, not just the transaction.

The Voice Consistency Problem (And How AI Solves It)

Here’s something principals notice but rarely address: when multiple agents in an agency communicate with vendors, the quality varies wildly.

Agent A sends polished, structured weekly updates with data and clear next steps. Agent B sends a three-line text message that says “good open today, 8 groups, will call tmw.” Agent C doesn’t send anything until the vendor chases them.

The vendor experience is only as strong as the weakest communicator on the team. And in an era where every vendor talks to every other vendor at school drop-off and the local café, inconsistency is a brand problem.

AI + an agency voice brief = consistent, professional communication from every agent.

Here’s how to set it up:

  1. Create a voice brief — a 100-200 word document that captures how your agency communicates. Tone, formality level, vocabulary preferences, structure. (Our complete guide to AI in real estate walks through this in detail.)

  2. Build a shared prompt library — take the templates above and pre-load your agency’s voice brief into each one. Store them where every agent can access them.

  3. Set the standard — for the first month, have a senior agent or the principal review AI-generated vendor communications before they’re sent. This calibrates the team.

  4. Allow a personalisation layer — agents should add their own personal sentence at the top or bottom. The structure is consistent, but the human touch is individual.

The result? Every vendor receives the same standard of communication regardless of which agent manages their listing. That’s not just efficiency — that’s brand building.


Integrating AI Vendor Communication with Your CRM

If you’re using AgentBox, Rex, Zenu, or Eagle, these templates aren’t just standalone emails. They fit into the workflows you already have.

Right now, you can:

  • Save these prompts as templates in your CRM’s email system
  • Use the AI-generated output as a starting point, then personalise in your CRM before sending
  • Create standard communication schedules in your CRM that remind agents when each template should be sent

Where it gets really powerful: The dream is trigger-based vendor updates that auto-draft based on your CRM data. Imagine this: after every open home, your CRM pulls the attendance data from your inspection app, feeds it to AI along with your voice brief, and produces a draft post-open home report sitting in your outbox — ready for you to review, personalise, and send. No starting from scratch. No blank screen at 4pm on a Saturday.

This is where Headland Digital helps agencies go from copy-paste to fully automated. We’ve built these integrations for agencies across the Mid North Coast, connecting CRM data with AI-powered communication templates so the admin does itself and agents focus on what actually earns commission.

If you’re curious about what this looks like for your agency, our free AI assessment is the best place to start.


5 Tips for Making AI Vendor Communication Feel Personal

AI-generated communication is only as good as the human who reviews it. Here’s how to make sure every email that reaches a vendor feels like it came from someone who cares — because it did.

1. Always Include Specific Details

Generic: “We had good attendance and positive feedback.” Specific: “We had 11 groups through, including a pre-approved couple from Bonville who came back for a second look and spent 20 minutes measuring the living room.”

The specifics are what make a vendor feel like you were actually there, paying attention, working for them. Always include exact numbers, specific buyer comments, and real suburb names.

2. Reference Previous Conversations

If the vendor mentioned they were worried about the upcoming school holidays slowing things down, address it: “I know you were concerned about the holiday period — the good news is our numbers held strong, with 9 groups through despite half of Port Macquarie being on the road to Sydney.”

AI can’t do this for you. This is the human layer you add.

3. Add a Personal Sentence at the Start or End

Open with something that shows you know them: “Hope the renovation at the new place is coming along — I saw the tile samples you posted on Instagram and they look incredible.”

Or close with something warm: “Enjoy the long weekend. I’ll be at the Town Green markets Sunday if you fancy a coffee and a chat.”

One sentence. That’s all it takes to transform a professional update into a personal one.

4. Follow the “Draft, Don’t Send” Rule

This is non-negotiable. AI drafts. You review. Then you send.

Every time. No exceptions. No “it looked fine so I just hit send.” Read it once, check the numbers are right, make sure no placeholder text survived, add your personal touch, and then send.

It takes 60 seconds and it’s the difference between looking professional and looking lazy.

5. Match the Tone to the Moment

A weekly update can be upbeat and factual. A price adjustment conversation needs empathy and care. A post-auction celebration should feel genuine and warm. A passed-in debrief needs calm honesty and a clear plan.

AI will match the tone if you tell it to — but only if you think about what tone the moment requires before you start prompting. Ask yourself: “How is my vendor feeling right now?” and let that guide the brief.


Stop Letting Vendor Communication Eat Your Week

The agents who build the best vendor relationships aren’t the ones who write the longest emails. They’re the ones who communicate consistently, honestly, and professionally — every single week, for every single listing, without fail.

That’s hard to do when you’re writing everything from scratch. It’s easy to do when you have a system.

These templates are a starting point. Customise them for your market, your voice, and your vendors. Adjust the tone. Swap the suburb references. Make them yours. The structure is here — you just need to fill it with the details only you know.

Want more? The AI Listing Machine prompt pack includes 11 advanced vendor communication templates — from campaign launch emails to post-auction debriefs to settlement updates — plus 40 more prompts covering listing descriptions, market reports, social media content, and database reactivation. It’s $37 and it’s built specifically for Australian agents. Every prompt uses Australian English, Australian terminology, and Australian scenarios.

If you’re an agency principal looking to roll out AI-powered vendor communication across your entire team, our free AI assessment is the place to start. We’ll audit your current workflows, identify where AI saves the most time, and build a plan that fits your CRM and your team’s way of working.

You got into real estate to build relationships and sell property — not to spend your evenings drafting emails. Let AI handle the writing. You handle the relationship.


Further reading:

JP

Josiah Purss

Founder, Headland Digital

Josiah helps Australian real estate agencies cut through the AI hype and implement practical solutions that save agents real time. Based in Port Macquarie, he works with principals and their teams to build AI workflows that actually work — no jargon, no fluff, just results.

Ready to save your agents hours every week?

From ready-made prompts ($37) to full implementation roadmaps ($297) — self-serve AI toolkits built for Australian real estate agencies.

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